American Excavators

Effective Date: December 1, 2025

Thank you for shopping with American Excavators. If you are not fully satisfied with your purchase, we are here to help.

1. Returns

You have 14 calendar days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition as received
• The item must be in its original packaging
• Proof of purchase (receipt or order confirmation) is required

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the refund status.

If your return is approved:

• A refund will be issued to your original payment method
• Processing time depends on your bank or payment provider

3. Shipping Costs

Customers are responsible for return shipping costs.

• Shipping fees are non-refundable
• If a refund is approved, return shipping costs may be deducted from the refund amount

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately so we can assist you with a replacement or solution.

5. Contact Us

If you have any questions about returns or refunds, please contact us:

Email: theusaexcavator@gmail.com
Phone: +1 (409) 934-5262
WhatsApp: +1 (938) 209-0356

Warehouse Address:
1204 Carob Way
Montebello, CA 90640
United States